Terms of Service

This is a summary. The complete agreement governs use of the platform; for the full executed terms relevant to your tenant, contact [email protected].

1. Acceptable use

GovAI is provided to authorized users of contracting agencies and their registered vendors. You must not attempt to access tenants other than your own, scrape or exfiltrate data, or use the service for purposes unrelated to legitimate procurement activity.

2. Account responsibility

Each user is responsible for maintaining the confidentiality of their credentials and for all activity under their account. Notify [email protected]immediately of any suspected compromise.

3. Content & ownership

Tenants retain ownership of the procurement records, RFPs, vendor profiles, bids, and documents they upload. GovAI processes that content solely to deliver the service and to comply with applicable retention obligations (e.g. FAR 4.805).

4. Service availability & changes

The service is provided on an as-is basis with reasonable-effort availability. Maintenance windows, API deprecations, and pricing changes will be communicated via in-app notices and email to tenant administrators.

5. Termination

Tenants may request offboarding at any time. On termination, data is exported on request, then deleted or anonymized in accordance with our Privacy Policy and applicable retention rules.

6. Governing law & disputes

These terms are governed by the laws of the jurisdiction specified in the executed master services agreement. Where no MSA is in force, the laws of the United States and the State of Delaware apply.

Contact

Questions about these terms: [email protected].